It’s difficult to understate the importance of creating a culture where feedback is welcome, listened to, and acted upon. It impacts employee experience, engagement, loyalty, and practically every other facet of your organization.
But what do I mean by a culture of feedback? A culture of feedback is an organizational culture whose values speak to empowerment, transparency, and an open flow of information, where employee feedback underpins every level of the business. In other words, it's all about giving your people a voice and taking what they say seriously.
This week’s Five for Friday articles explain the impact and benefits of a company culture that emphasizes and encourages feedback.