There’s more than meets the eye with each and every one of us. Yet, we often make assumptions about others based on what’s visible to us. And that can lead to misunderstandings, compounding stereotypes, and division.
Laura Kriska believes that to be successful in relating to somebody else, we have to grasp not only the visible, but the invisible. This takes work, patience, and skills like listening and attentiveness. Plus, it demands that we check our biases and assumptions, so that we build an internal infrastructure that’s based on curiosity, respect, and an open mind.
In this latest episode of People at Work, Laura talks about why this is so important, especially in the workplace. As leaders, we have significant power and opportunity to bring about change. Learning from her own hard knocks, Laura has some powerful ideas and practices to bring people together, rather than force them apart.
Laura Kriska is an internationally recognized expert and leading consultant on cross-cultural relations with more than 30 years of experience bridging gaps in diverse workplaces. Laura has worked with Fortune 500 companies on four continents, helping thousands of business leaders and professionals build trust across Us versus Them differences based on nationality, ethnicity, race, religion, age, or any factor of identity. Her latest book The Business of WE provides a practical roadmap for creating trust with others who are different from ourselves.