3 keys to a successful employee experience framework

By Gabe Scorgie

6 min read

3 keys to a successful employee experience framework

Creating a successful employee experience framework is important for any business. It helps attract and retain top talent. It's an opportunity for employers to provide an engaging work environment that facilitates employee motivation and productivity. While there is no single “right” way of doing this, there are several keys that employers should keep in mind when designing an effective framework for their workforce. 

By understanding these tenets, businesses can ensure they are cultivating the right environment, so employees want to stay on board and contribute meaningfully to their organization’s success. Here are three key components of a successful employee experience framework—one you can implement in your org or use as guidance while creating your plan!

1. Engage employees

When employees are engaged, they feel more connected to their work and are more likely to go above and beyond in their roles. This can lead to increased productivity and higher-quality work, which ultimately benefits the company. Engaged employees are also more likely to stay with a company for a longer period of time, reducing turnover rates and related costs. They also tend to have higher morale and job satisfaction, which can contribute to a positive work environment and boost overall employee happiness

Make them feel that their work matters

Employees want to know that their work matters. They want to understand how their efforts today translates to organizational success tomorrow. Orgs need to help connect those dots. Showing employees that their hard work is truly important to the org helps employees stay motivated to do their best work. 

Here are a few ways to make your employees feel like their work is valuable. 

  1. Provide regular feedback: Giving employees regular feedback on their work is a great way to show that their contributions are valued. By providing both positive feedback and constructive criticism, employees will feel like their work is important and that their efforts are being recognized.
  2. Encourage employee involvement: Encouraging employees to participate in decision-making processes, team projects, or community service events can show that the organization values their input and contributions beyond just their job duties.
  3. Foster a positive work environment: Creating a positive work environment that supports open communication, collaboration, and work-life balance can make employees feel like their well-being is valued, which can contribute to overall job satisfaction and motivation.

These simple principles can help employees stay focused and more invested in their work.

Connect to the organization’s culture

Connecting employees to the organization's culture is one of the most powerful ways to create an engaging employee experience. Culture immensely influences behaviour and performance, so creating an environment where employees' values and beliefs align with the organization is critical for developing a strong team. 

Managers should foster a culture where teams feel supported and empowered. Create an environment that speaks to each employee's personal goals while bringing them together as a team. 

Provide room for growth

Creating room for growth is one of the most important ways to engage employees in their roles and ensure a successful employee experience. Providing challenges and opportunities to advance their skillset is vital to encouraging motivation and productivity. 

For example, offering up additional responsibilities or side projects gives employees the impression that the organization values them while allowing them to develop new skill sets and pursue other areas of interest. It’s also important to make learning resources available, such as training courses or workshops, so that everyone can further their learning—both related to their current role and self-learning initiatives. 

By doing this, you can foster an inspiring environment where career growth is emphasized and employees will feel energized and motivated.

2. Enable employees to get work done

Empowering employees is fundamental for success and growth. Enabling your team with resources, motivation, and support allows them to focus on their tasks and get work done more efficiently. 

While there are various solutions that you can use to promote productivity in your workplace, the best approach is usually a combination of different methods meant to keep employees engaged and motivated. Here are some creative ways to help enable employees to perform at optimal levels and reach their goals!

Make communication easy

Making communication easy is essential to free up employee energy and increase productivity. With clear channels of communication in place, employee engagement survey examples, workflows, and task lists all fall into place. Weak or nonexistent ties can leave employees feeling isolated, unmotivated, and even burnt out. On the other hand, excellent communication between team members eases decision-making and encourages collaboration—which can lead to employee trust, creativity, and satisfaction. 

Providing a survey employee engagement is a great way to measure employee morale and develop visible green fields across the company. When employees know how their feedback impacts the organization, it helps reduce confusion and adds value to their contributions. Employees will get work done faster when communication isn’t interrupted by engagement gaps in knowledge or processes!

Make it easy to find what you need

Making it easy for employees to find what they need is a fundamental way to maximize their productivity and efficiency. By setting up a clearly organized library, you can reduce the time required for employees to locate vital resources. 

With fewer distractions and less frustration due to actively hunting for material, your employees will be better equipped with the knowledge and resources necessary to tackle any project quickly and effectively. Additionally, investing in an effective digital workplace platform with search capabilities will make it easier for all employees to find exactly what they need when they need it, allowing them to stay focused on work at all times. 

Ultimately, having organized resources available makes a huge difference in helping your staff get their work done quickly and accurately, sparing you from costly delays or mistakes caused by a lack of resources.

Give them the relevant tools

Giving your employees the relevant tools is one of the best ways to ensure high-quality work gets done promptly. Without them, their efficiency and productivity can be severely hindered. Providing access to modern software and hardware they need allows teams to collaborate while streamlining operations and workflow so tasks can be completed orderly. 

Additionally, it's often helpful to provide ongoing education opportunities that allow employees to stay current on industry trends and innovations that can help improve performance levels and job satisfaction. By taking a diligent approach towards equipping them with the necessary resources, you'll create a motivated team environment and ensure everyone has the relevant information needed to get the job done right.

3. Celebrate their successes

Celebrating employees' successes ensures they remain motivated and productive. Positive reinforcement helps everyone succeed in their projects, so it's important to provide recognition whenever a job well done has been accomplished. 

Such a celebration could be an acknowledgment of their efforts across their team or even more tangible rewards such as a gift card or bonus. When team members witness one another having successes recognized, they are more likely to stay on task and accomplish their goals. Here are a few ways to celebrate your employee's successes and set the path for employee success

Acknowledge successes publicly 

When an employee achieves something great, acknowledge their success in front of their colleagues. This will not only make the employee feel appreciated, but it will also motivate other employees to strive for similar successes.

Allow employees to share their successes 

Encourage employees to share their successes with their colleagues. This can be done through presentations, emails, or informal conversations. Sharing successes will help to create a culture of excellence within your organization.

Offer financial incentives 

If you want to show appreciation for an employee’s success, offer them a financial incentive. This could be in the form of a bonus, commission, or even just a gift card. Financial incentives will show your employees you are willing to invest in their success.

Just say “thank you.” 

Sometimes the simplest things can make the biggest impact. Just take a moment to say “thank you” to your employees when they achieve something great. Those two little words can go a long way in showing your appreciation.

Wrap Up

To have a thriving business, orgs need to at the whole employee experience. From engagement to mentorship, career growth opportunities, and job satisfaction. By understanding what it takes to engage their employees, they can create a work environment where people feel supported in their efforts and are more likely to achieve success. 

Looking at your organization through the lens of employee success helps you see how all the pieces fit together. This creates a domino effect of positivity throughout the company, impacting the workers and the business’s bottom line. What are some other necessary conditions for employee success, in your opinion?


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Gabe Scorgie

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