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Better negotiators lead better with Mark Raffan

2 min read

Better negotiators lead better with Mark Raffan

In this episode of People at Work, Mark Raffan discusses how to improve negotiation skills and how doing so can make you a better leader.

Negotiation gets a bad rap. The word often brings to mind people haggling over a price, or someone trying to selfishly get everything they want. And sure, that happens sometimes. But you negotiate every single day, whether you know it or not. Whether it’s with employees, loved ones, or your kids, all of us are constantly negotiating.

Mark Raffan from Negotiations Ninja joined me on this episode and we chatted about the skill of negotiation, how it shares a lot of common ground with leadership skills, and how when you boil it all down it really comes down to communication. Mark gave some tips on tone and language you can use, as well as how to prep for a negotiation. Negotiation is a skill that most of us could get better at. So give this episode a listen and let me know what you think.

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“Whether it’s leadership or negotiation, it all comes down to your ability to communicate with someone.”

Mark Raffan

Founder, Content Callout and Negotiations Ninja


Mark is a serial entrepreneur and lover of marketing and thought leadership. He is an expert in negotiation, influence, and persuasion. He has coached executives and teams in some of the largest companies in the world.

He has been referenced in Entrepreneur, Forbes, Thrive Global, Supply and Demand Chain Executive Magazine (as a 2019 pro-to-know), and has appeared on dozens of podcasts, including Make it Happen Mondays with John Barrows, The Brutal Truth About Sales with Brian Burns, and The Insider’s Guide to Finance with Cory Cleveland.

Mark loves to talk about all things procurement, negotiations, leadership, and marketing.

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Dustin Tysick

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