How to do feedback right with Libby Robinson

Clammy hands, dry mouth, body slightly shaking… exactly what happens when you hear the words “I’d like to give you some feedback.” Even worse when they’re paired with “annual performance review.”

Maybe that’s a slight exaggeration, but if you’ve ever had a job, you’ve likely experienced the agony of poor feedback. If you’ve ever managed a team of people, you’ve most definitely experienced the discomfort of delivering negative feedback.

Libby Robinson is out to change that. Believing that we’ve been doing feedback wrong for many years, Libby advocates for a more proactive approach. It’s not that people don’t want feedback. They just want it on their terms.

In this People at Work conversation, Libby shares the research and neuroscience behind a new way of thinking about feedback: when people seek it out, it’s far more pleasant for everyone. 

Libby’s so committed to doing feedback right, that she’s built a free app called BackFeed+ to facilitate it. If you’d like to join her in the quest to blow up traditional performance reviews and awful feedback, listen in!