Small steps to big changes in DEI with Bernadette Smith

By Bev Attfield

2 min read

Small steps to big changes in DEI with Bernadette Smith

Too often we don’t do something for fear of making a mistake. Taking action on DEI is a good example of this. We’re afraid to misstep, alienate, exclude or worse, do exactly what we’re trying to avoid.

But that shouldn’t stop us from taking steps, even small, uncomfortable ones towards creating more inclusive and psychologically safe work environments. That’s why Bernadette Smith encourages little changes, a lot of the time. 

When we break things down, and improve our infrastructure, relationships, habits, rituals, and cultures, one step at a time, we quickly impact the whole. Bernadette talks on People at Work about how to do this with her simple ARC method: ask, respect, connect. 

When we arrive with humility and curiosity, we’re able to make progress, even if we make mistakes along the way. The key is to keep the momentum up and collect little wins along the way. 

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“Little changes can have a really powerful, cumulative effect on an organism.”

Bernadette Smith

CEO, Equality Institute


speaks about diversity, equity, and inclusion and her fourth book is Inclusive 360: Proven Solutions for an Equitable Organization. Fun fact: Bernadette has written more books about LGBTQ+ wedding planning than anyone in the world. 





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Bev Attfield

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