Catch The Fire is a worldwide dispersed network of churches, ministries, missions, and colleges headquartered in Toronto, Canada. The organization adopted the Jostle® intranet to improve internal communication among its hundreds of worldwide employees and help make the most of their Google Apps collaboration tools. With rapidly growing operations across the world, Catch The Fire chose Jostle for its unique ability to clarify and connect teams, no matter where they are or what tools they use.
“One of our big goals was to improve internal communications,” says Benjamin Jackson, Director of Communications at Catch The Fire. “We’re constantly forming and reforming teams that involve staff located all over the world. Jostle provides an easy way to do this in a very people-centric, visual way. I’m just thrilled we found Jostle and we’re enjoying the way that it's bringing clarity and unity to our complex and evolving organization,” added Jackson.
With employees working from remote locations and home offices on 5 continents, Catch The Fire relies on web-deployed software, most notably Google Apps. Jonathan Puddle, Director of Technology Services explains, “Gmail, Google Calendars, and Google Docs help our employees collaborate and communicate on everything that we do.” But even with amazing modern tools, employee communication in a global context can still be a challenge. When surveyed about their most important communication medium, the Catch The Fire staff indicated that they still mostly rely on face-to-face communication. The Catch The Fire leadership team was looking for a way to transfer the inherent benefits of face-toface interactions to a geographically-distributed, digitally-connected workforce.
“We turned to Jostle, as it plugs right into Google Apps, providing a prism through which people can connect with one another and find appropriate resources quickly,” added Puddle. “Jostle helps our people understand exactly who is on the other end of that conversation, what they do, why they're on that team, and how to keep in contact with them. It removes many of the barriers to effective internal communication.” ￼￼￼ ￼￼“Catch The Fire continues to be a wonderful part of the Jostle customer family. Even though they are geographically dispersed, the company has a very strong sense of workplace community and how technology can support it. We love working with such passionate customers!” remarked Brad Palmer, Jostle cofounder and CEO. Read our case study for more on how Catch the Fire is using the Jostle intranet to improve communication and make the most of their Google Apps collaboration tools.