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Australia’s #1 Fashion Retailer Increases Employee Engagement with Jostle

Their culture is young, hip, and social, with a strong emphasis on transparency. But like most rapidly growing companies, brandsExclusive faced many challenges.

bex21

Based in Sydney, Australia, brandsExclusive (BEX) is Australia’s leading online shopping destination for fashion and accessories. They have over 200 employees, dispersed among different floors and a separate warehouse facility. Their culture is young, hip, and social, with a strong emphasis on transparency. But like most rapidly growing companies, brandsExclusive faced many challenges:

• How to ensure prompt and transparent employee communications?

• How to scale employee engagement?

• How to maintain and grow your corporate culture?

• How to prevent organizational silos from forming?

They originally tried to solve these problems using a homebuilt intranet, which their strong IT team cobbled together using several Google Apps tools. However the result was disjointed; they were disappointed by the usability and concerned about the sustainability of this approach. Susan Burns, HR Manager for brandsExclusive, began investigating integrated platforms that might solve their problems.

Susan then discovered Jostle and immediately realized it was a platform that could quickly enable their vibrant and peoplecentric culture.

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