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About Aimee Lucas

Aimee has over 18 years of experience in improving service delivery and transforming the customer experience through employee engagement and customer-centric process improvement initiatives.

Content by Aimee Lucas

By Aimee Lucas | 3 min read

Employee Engagement Still Needs Focus

The Temkin Group Insight Report is full of examples of how organizations are implementing and succeeding with the 5 I’s of employee engagement.

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